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PRIVACY POLICY

TERMS & CONDITIONS

 

TERMS AND CONDITIONS & Privacy Policy

These terms and conditions and privacy policy are for this website: www.thenestcoffeehouse.co.uk served by The Nest Coffee House in United Kingdom. The privacy policy governs the privacy of those users who choose to use this website. It explains how we comply with the GDPR (General Data Protection Regulation May 2018), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).

The privacy policy
It is the Policy of The Nest Coffee House to keep any personal information you may give in a private and secure manner.  We will take all reasonable steps to ensure that your data is treated securely and in accordance with this notice. Your data will not be sold or given to another party for purposes outside the legitimate business interests of The Nest Coffee House. Your data will be kept only for as long as it is necessary to do so and no longer, or until such a time when you request its removal.

In order for The Nest Coffee House to conduct their business, it may be necessary to share or process your personal information with third parties where required by law, where it is necessary for our working relationship, or where we have another legitimate interest in doing so. For example, we may transfer all or part of your data to third parties operating or managing the website on our behalf, including but not exclusive to third-party Payment providers, third-party Social Media providers, and third-party Mailing providers. Some of these third parties may be located in countries outside of the European Union, but each company used by The Nest Coffee House are compliant with GDPR and have their own privacy policies.

By submitting your personal data, whether by way of an inquiry, order or entering into a business transaction with The Nest Coffee House, you agree to this processing.

Use of Cookies
This website uses cookies, some of which may be necessary for the running of the website, some are used to improve the user’s experience while visiting the website and related client galleries, and some to provide information on how to improve the website.

What are cookies?

Cookies are small files saved to users' computers' hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. Information from this tracking allows The Nest Coffee House to make changes and improvements to the website in the future.  The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

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Contact & Communication with Us
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Online forms, contract signing, and personal data information is stored via Wix and Google UK who themselves are GDPR compliant.


Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

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Email Mailing List & Marketing Messages
In the future we may begin to operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through the automated online service, details of which are present in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data. When the mailing list is launched, this will be GDPR compliant.

External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.

Copyright and Use of Images and Text
All images and text on this website is copyrighted to The Nest Coffee House unless otherwise stated, in quotes or attributed to the source. You are prohibited from copying and downloading this website’s content to use as your own. Any content shared to social media platforms from this website must be attributed back to this website. Any past clients or contributors of The Nest Coffee House who appear on this site have given their permission for their image use on this site.

Your rights to your personal data and complaints
You are entitled to know what personal information we hold about you and how that information is processed, which means you can ask us to do any of the following things:

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  • to access your data;

  • to rectify any mistakes relating to your data;

  • to erase your data;

  • to stop processing your data;

  • to receive an electronic copy of your data;

  • to object to our processing of your data;

  • to object to any automated decision making that we may do using your personal data; and

  • to receive a notification of any breach of your personal data.

 

Just let us know (see Contact Information) if you’d like to exercise any of your rights. Please note that these rights do not supersede The Nest Coffee House other legal requirements in running their business. For example, Her Majesty’s Revenue and Customs (HMRC) require business owners and sole traders to keep invoices for a certain length of time therefore personal details which appear on these cannot be erased until that time has elapsed.

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